For Colombia addresses, we offer a flate rate FedEx ground of .000 COP or free shipping on orders over .000 COP. Orders are usually shipped within 5 business days. We do not ship on saturday, sunday, or holidays.
For International addresses, we offer FedEx service. The shipping cost must be calculated according to the weight of your products and your location area. The delivery time depends on your location area and the customs controls of your country.
International Customers: We cannot guarantee that you will or will not be charged any customs taxes or duties once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Please check with your country’s customs office to determine these costs.
Return request must be notified to firstname.lastname@example.org specifying the order number and details on exchanging your item. We accept returns within 30 days of purchase. We will answer your request within 2 business days.
Please ensure that items are unworn, unwashed, and undamaged. The items must be with all original tags attached. In case of not complying with any of these conditions the product can not be accepted for a return process.
Customers will be responsible for return shipping cost, except if it’s a guarantee issue.