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Shipments in Colombia:

  • In Colombia the shipment cost is $9.000 COP via FedEx. You will receive an automatic email from Fedex (the email you registered in the purchase process) with the guide number to track your order.
  • Delivery times will depend on the day and city where you place your order, as different times are handled for each area.
  • Covid 19: Delivery times are taking a little longer than usual due to the current contingency. For more information visit FedEx.

International shipping:

  • All orders are shipped via FedEx. Rates are calculated through the Fedex calculator. You will receive a shipping confirmation via email when your order has been processed and shipped. This email will contain a tracking number which you can use to track the status of your order online. The delivery time depends on the area and custom controls in your country.
  • Import duties and taxes are not included in the price at checkout. We can´t guarantee whether or not additional tax charges will be generated once the package reaches the destination country, because each country has different custom legislation. These costs must be borne by the customer who receives the package. Please check with your country´s custom department to determine these costs.
  • Covid 19: Delivery times are taking a little longer than usual due to the current contingency. For mote information visit FedEx.

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Currently international orders are not eligible for returns or exchanges due the unpredictable nature of local and international customs. For additional information contact us info@soylatinlover.com.

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